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Got an educational or academic problem?
Here are some useful links that may answer your query; it’s also worth checking out the resources on the Student Learning Advisory Service too.
If you can’t find the answer to your problem, or if you need further assistance don’t hesitate to get in contact.

Year In Industry? - Head over to our Finance pages to view our Prezi "Making a Success of your Year in Industry"

Select information from the list below:

Appeals and Concessions

Learning Resources for International Students

Plagarism and Academic Integrity

Study Skills

University Regulations


During your time as a student the university will make decisions on your progress and performance in examinations and coursework and on your eligibility for the award of the qualification for which you are studying. If you think that such a decision is wrong or is based on incorrect or partial information, you may have the right to appeal against the decision.

Each faculty has its own appeals application forms and procedures. Contact your faculty office for further details on the procedure and rules governing appeals and read the information in Annex 9 of the university Credit Framework.

Please take special note that appeals are subject to strict time limits, it is important to submit appeals on the correct forms by the given deadline and with all relevant documents. A Student Adviser can help you comply with procedures and/or help you present your case.

If your appeal is turned down you have further rights of appeal if you still wish to challenge a decision.


Sometimes students' coursework or exam performance is impaired because of a significant illness, personal problem or traumatic event, such as a bereavement.

If something happens which adversely affects your ability to study and you are concerned that your coursework or exam performance will suffer as a result, you can apply for a concession. Your department can grant concessions such as extra time to submit an essay or other coursework.

It is important, where possible, to apply for a concession before rather than after the coursework deadline or the exam and to provide evidence to support your application.

Information on coursework deadlines and concessions procedure are in your Faculty Handbook (available from your faculty or department office) and you can find full details of the concessions and appeals applications in Annex 9 of the university Credit Framework.

Prepare for Success has lots of useful online resources to help international students prepare for study in the UK. Home students will also find some of the information and tools useful.

Plagiarism is becoming more and more of an issue due to the widespread use of the internet. Although it may at times seem to be the easy option, the penalties that you will receive if caught are severe and may result in your failing your course.

Following a change to the University regulations, with effect from 1st October 2009, the University can now refer to issues of Academic Integrity (such as Plagiarism) in both academic and employment references given for students. This may well have an adverse effect on your career prospects.

We will not attempt here to define or analyse in depth what constitutes plagiarism, save to say that if you include in your work any material which is not your own original work or ideas, you must clearly cite the source of such material in the manner required by your department. There are numerous different systems of citation, so check which one you are supposed to use and make sure that you understand it.

If you need further advice, please read the Academic Integrity guidance, contact your tutor or seminar leader, your departmental or faculty office, or the Student Learning Advisory Service and refer to Annex 10: Academic Discipline.

As well as ensuring that you do not try to pass off another person's work as your own, neither must you reuse work which you have previously submitted at this university or anywhere else, without acknowledging the fact.

If you feel that you have incorrectly been accused of plagiarism you may have grounds to appeal. Please contact us for more information by coming in to the Mandela Building in person, emailing or calling 01227 827724

While at university it is important for you to use every available resource to help you produce the best possible work and to avoid common mistakes which may lead to your being penalised for plagiarism. There are plenty of resources available, so don't be afraid to ask for help if you are struggling with your course work or exams.

The University's Student Learning Advisory Service provides lots of useful guidance on good study habits and offers free workshops and on study skills such as essay writing, note taking and referencing/citation and exam technique, as well as offering individual support if needed. You can also use their online Assignment Survival Kit to help you plan and manage your assignments.

You can also seek advice from your Senior Tutor (Student Adviser in KLS if you are a law student)on your academic progress and ask for help with any problems you may have with your studies.

If you have a disability or a specific learning difficulty such as dyslexia, extra help is available through the Disability and Dyslexia Support Service.

There are regulations covering just about every aspect of university life. It is important to know what is expected of you as a student and what may happen if you break the rules, but it can be hard to find the information you need. The links below takes you to the Credit Framework and the University Regulations.

The Credit Framework includes information on:

The University Regulations consists of the list of rules and regulations which students must keep to during their studies. They also include rules and regulations which the university must abide by and what to do if you wish to complain about the University.

  • How work is marked
  • Procedures for dealing with applications for concessions
  • Appeals and matters of academic discipline